Legal
Privacy Policy
Effective Date: January 1, 2025 · Last Updated: January 15, 2025
SIBYLINKS Technology Inc. ("SIBYLINKS," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website or engage with our services.
Contents
1. Information We Collect
We collect information you provide directly to us, including when you fill out a contact form, request a proposal, subscribe to our newsletter, or communicate with us by email, phone, or other means.
This information may include: name, email address, phone number, company name, job title, project details, and any other information you choose to provide.
We also automatically collect certain information when you visit our website, including IP address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages, and other usage data through cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect to:
• Respond to your inquiries and provide the services you request • Send you technical notices, updates, security alerts, and support messages • Send marketing communications, such as newsletters and promotional content (with your consent where required) • Analyze trends and monitor the effectiveness of our marketing campaigns • Improve our website, services, and business operations • Comply with legal obligations and enforce our legal rights • Prevent fraud and protect the security of our systems
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties.
We may share your information with:
• Service providers who assist us in operating our website and delivering our services (e.g., hosting providers, CRM platforms, email services) • Professional advisors such as lawyers, accountants, and auditors • Law enforcement or regulatory authorities as required by law • Business successors in the event of a merger, acquisition, or sale of assets
All third-party service providers are contractually obligated to protect your information and use it only for the purpose we specify.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Types of cookies we use:
• Essential cookies: Required for the website to function properly • Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics) • Preference cookies: Enable the website to remember information that changes how it behaves • Marketing cookies: Used to deliver relevant advertisements
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Our security measures include: TLS/SSL encryption for data in transit, AES-256 encryption for data at rest, access controls and authentication requirements, regular security audits and penetration testing, SOC 2 Type II compliance, and employee training on data privacy and security.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
For active clients and prospects, we retain information throughout the business relationship and for 7 years following the end of that relationship (to comply with applicable tax and legal requirements).
For newsletter subscribers, we retain information until you unsubscribe.
You may request deletion of your personal data at any time, subject to our legal obligations.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
• Right to access: Request a copy of the personal information we hold about you • Right to rectification: Request correction of inaccurate or incomplete information • Right to erasure: Request deletion of your personal information • Right to restrict processing: Request that we limit how we use your data • Right to data portability: Request transfer of your data to another party • Right to object: Object to processing based on legitimate interests or for direct marketing • Right to withdraw consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at privacy@sibylinks.io.
8. International Data Transfers
SIBYLINKS operates globally with offices in the United States, United Kingdom, India, and UAE. Your personal information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.
For transfers from the European Economic Area (EEA) or United Kingdom to countries not recognized as providing adequate protection, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.
9. Children's Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16.
If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete that information as soon as possible. If you believe we have collected such information, please contact us immediately at privacy@sibylinks.io.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will provide notice of any material changes by updating the date at the top of this policy and, where appropriate, by sending you an email notification.
Your continued use of our website following the posting of changes constitutes your acceptance of such changes. We encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
SIBYLINKS Technology Inc. Data Protection Officer 101 Mission Street, Suite 1800 San Francisco, CA 94105 United States
Email: privacy@sibylinks.io Phone: +1 (415) 800-9200
For EU/UK residents, you also have the right to lodge a complaint with your local supervisory authority.